Comments / Notes

Introduction

Message From The Owner (1:40) - Mark introduces the program and explains the importance of the training videos and understanding the entire process.

Alternate Video Links
[ Download ]

Preparing for the DNA Program

Notifying Residents of The new program and changes to policy

Update Paperwork, review legal issues and add addendum to lease.

Update Pet Policy to reflect the new program and circumstances of fines.

Getting the staff ready with Training

Planning a Swabbing Strategy

Gradual Integration - The easiest, simplest and least amount of work with the greatest level of effectiveness. We recomend all that rental properties use the gradual integration model. This is where all new move-ins and lease renewals have to register their dogs, so nobody is asked to register their pets mid-lease or agree to anything that was not in their original lease. This model does not work for COA's or HOA's where there is no anual lease renewal. In those cases, the full integration is required.

Full Initial Swabbing - Some rental properties choose to register all the dogs to get the program started. In larger communities it it not usually practical but can be done. The biggest issue with this method is getting the exitsing residents to agree to the changes without creating additonal problems for the staff. In smaller communities it can be quite easy and can be acheived by malking appointments either at the leasing office or by having a staff member swab the dogs at the residents apartments.

Group Swabbing or Scheduling a Dog Registration Day - We DO NOT recomend trying to swab all the dogs on one day. This is not only a huge hassle, it is stressful for the dogs and their owners. There are too many problems for this to work properly and tends to creates cross contamination as well as poor DNA yields resulting and many dogs having to be swabbed again anyway.

Getting Started

Understanding The Dog Poop Management System Kit Contents - This is a quick overview of the main contents that will be shipped to you in the Dog Poop Management System. It is important that you understand the tools we give you and you use them properly to collect samples and work with residents.

Alternate Video Links
[ Download ]

Explaining The Program to New Residents - For the program to be effective, you must make the new residents understand how it works and what teh consequences are for no complying. If they don't understand, they will not take it seriously.

Swabbing Dogs for DNA Testing

Understanding the Swabbing Kits (2:45) - The swabbing collection kits comprise an information card, 2 swabs and a pair of gloves. Both swabs must be used and returned with the desiccant packs in place. There is not typically enough DNA on one swab to complete adequate testing, so both must be througly saturated with saliva and buccal cells before retuning them to the tubes. The desiccant packs will dry the swabs and preserve the DNA for long term storage.

Alternate Video Links
[ Download ]

How to Swab a Dog Properly (3:00) - How to collect a perfect DNA sample. Swabbing the dog on the inside of the cheek for 30 seconds and repeating with the second swab.

Make sure you read the full instruction sheet for storage instructions and how to prepare the dogs for sampling.

Alternate Video Links
[ Download ]

Please download and read the entire Swabbing Instruction Sheet for more details about the processing and handling of samples. The video does not address all of the key points. You can also view the step by step photo tutorial on How To Swab Dogs for DNA Testing.

When Dogs Do NOT Cooperate (2:40) - Not all dogs will cooperate and some will just seem impossible to swab. You will need to be persistant and work with them patiently along with the owners to get the job done. If you don't get a good sample, we cannot match their poop and you will have to start all over again and again until you finally get it right.

Alternate Video Links
[ Download ]

Returning Swabs to The Lab (1:30) - Use the return packaging to send quantities of swabs back to the lab. Swabs can be stored for a month or more before shipping provided they are stored away from sunlight. There is no need to send swabs in the day they are collected, shipping several at one time will save money on postage.

Alternate Video Links
[ Download ]

Collecting Dog Poop for DNA Testing

Safety Gear and Preparation (1:00) - Safety gear is provided for your protection. The solution in the collection tube can and will burn eyes and skin on contact. And do not disreguard the illnesses that can result from contact with dog poop.

Alternate Video Links
[ Download ]

Which Dog Poop Samples Have DNA? (1:55) - Learn when to collect and when not to collect dog poop samples. Not all dog poop will have useable DNA and it will be your job to understand when not to collect a sample to prevent your community from having any unnecessary charges.

Alternate Video Links
[ Download ]

Colleting the Dog Poop Samples (3:15) - A quick overview on how to collect the dog poop samples and get the most DNA to send back to the lab. Please read the full instruction sheet for all the details. Poorly collected samples will cost your company money and be a waste of your time. While good samples will result in fines and an end to the poop problems.

Alternate Video Links
[ Download ]

Please download and read the entire Fecal Collections Instruction Sheet for more details about the processing and handling of samples. The video does not address all of the key points. You can also view the step by step photo tutorial on How To Collect Dog Poop for DNA Testing.

Returning Samples to the Lab (1:50) - Using the dog poop shaker and packing up the kit and returning samples to the lab. Make sure poop samples are mailed out immediately, samples received more than 14 days after collection will not be processed.

Alternate Video Links
[ Download ]

Using the Online Dog Poop Management Tools

Getting Started with Online Access

Printing Poop Match Certificates

Understanding Poop Matches

Accessing and Downloading Resident data

Updating Contact and Billing Information

View / Print Invoices

Ordering More Supplies