Home Mr Dog Poop website home page introducing people to the company, services and the dog poop industry.

Our DNA Lab Tour Mr Dog Poop's DNA lab, see the equipment and learn about the Dog Poop DNA matching process.

Prices A list of prices for dog poop DNA testing.

Mr Dog Poop Videos Watch promotional videos, help videos and demonstrations of our products and services.

DOGdex ID Program DOGdex ID couples DNA profiles with regular dog registrations to solve the problem of more than 1 millon dogs being euthanized each year because they cannot be identified and returned to their owners.

Crime Lab An inexpensive program for apartment complexes, condo associations etc to enforce their pooper scooper rules by determining who left the poop based on DNA matching.

The Store Shop for pet products, dog food, DNA kits or services and order now. Yard cleanup customers get FREE delivery!.

Client Login Login to manage your account, scheduling, update services or manage your pet profiles.

Frequently Asked Questions Answers to some of the most common questions property managers are asking about dog poop DNA testing, costs and service considerations.

Request Quote or Proposal Looking for dog poop management solutions? Request a more formal quote or proposal based on your property and individual needs.

Training and Help Videos and resources to guide property managers and program users through all the processes from planning the program to swabbing to collecting dog poop to fining guilty residents.

CRIME LAB® & Mr Dog Poop's DNA Services are Available in All of the Continental 48 States!

Mr Dog Poop Inc Tampa Florida Refund Policy

Refunds On Services

Service clients enjoy weekly, biweekly or monthly cleanups, free home delivery of products and a wealth of other services to help simplify their pet care needs. These services are provided under contract and that contract can be canceled at any time for a one time cancellation fee of $25.

Clean up services are paid one month in advance and that fee is non refundable once collected and scheduled for service. Cancellation will prevent any additional charges, but refunds are not provided for partial services or portions of the service not used when canceling before the end of any month which has been paid in advance.

If service has been paid more than one full month in advance, for example customers that pay for 1 year of service in advance, partial refunds will be issued for all full months remaining on the contract.

If no services have been rendered, the contact can be canceled and a full refund of any monies paid will be refunded in full with no cancellation fee.

Cancellation fees only apply to customers that have been receiving services and are on the regular service schedule and never applies to one time clean up rates.

Refunds on Products & Delivery Items

Any Free Local Delivery items, unused, unopened products can be returns up to 14 days of delivery for a full refund.

Products Sold Online and Shipped will be accepted for return up to 30 days however, there is no refund for shipping and return shipping is to be paid by the buyer.

Refunds on Crime Lab & DOGdex ID Products & Services

Crime Lab & DOGdex ID kits can be purchased with or without DNA processing paid in advance.

Returns are accepted under the same terms as "Product Returns" with one exception in that the kits which include DNA processing as part of the kit can be down graded to "Collection Only" kits at a lower price and the DNA processing can be paid when used later.

Refunds To Credit Cards

All refunds made on credit or debit cards will be refunded back to the credit card used to make the purchase. No cash refunds or exchanges will be made for other products or services. No refunds to alternate cards, PayPal or bank accounts unless those forms of payment where used in the original sale.

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Mr Dog Poop® , Crime Lab® and DOGdex ID® are Registered Trademarks of Mr Dog Poop Inc