Mr Dog Poop Home Mr Dog Poop home page, introducing people to our company, services and the dog poop DNA testing industry.

Mr Dog Poop's DNA Lab Tour Mr Dog Poop's DNA lab, see our equipment, staff and see where we process samples the Dog Poop DNA matching process.

DNA Testing Prices Complete pricing details for Mr Dog Poop's DNA testing of cheek swabs and poop samples.

Mr Dog Poop Videos Watch promotional videos, lean about our company, process and DNA testing procedures.

Frequently Asked Questions About Dog Poop DNA Testing Answers to some of the most common questions property managers are asking about dog poop DNA testing, costs and service considerations.

Crime Lab Database The Crime Lab Database provides an inexpensive solution for apartment complexes, condo associations and others to enforce their pooper scooper rules by determining which dog left the poop based on DNA matches.

Dog Poop DNA Testing Kits Shop online for dog DNA testing products. Mr Dog Poop is the largest manufacturer and distributor of dog poop DNA testing products.

Client Login Login to manage your account, scheduling, update services, pay bills and manage your pet profiles.

Request Quote or Proposal Are you looking for more information about dog poop DNA solutions? Request one of our FREE media kits with detailed documents, samples and more information about Mr Dog Poop Inc.

DNA Collection Training Videos Videos and resources to guide property managers and program users through all the processes from planning the program to swabbing dogs to collecting dog poop and fining guilty residents.

Dog Poop DNA Help Help pages to assist with dog poop DNA collections and more detailed written pages to help everyone understand more than what our basic training videos provide.

CRIME LAB® & Mr Dog Poop's DNA Services are Available in All of the Continental 48 States!

Covid-19 Update: Mr Dog Poop is still operating although with a skeleton staff to maintain social distancing. As long as the US Post Office is open and delivering poop to our door, we will stay open.

With most of the human testing labs working on Covid-19 testing, there is a severe lack of lab supplies across the country. We have been shipping our own lab supplies to organizations and communities in need of surgical masks, gloves, testing reagents and lab consumables. However, we still have adequate supplies to service our own customers since most communities have closed their leasing offices. There are currently no delays in testing or onboarding new customers.

Mr Dog Poop's Frequently Asked Questions

Mr Dog Poop's DNA program is the most trusted and cost effective program for ending dog poop in multi-family communities. We have written a detailed FAQ section because the program will require careful diligent work on behalf of the community management staff. We want everyone to be aware of not only the great successes our program has had but also the failures, so that everyone can make an informed decision about whether the program will work effectively in their community.

Q. What will a dog poop testing program cost?
A. Our costs are absolutely as advertised, $34.95/dog registered and $49.95 for each poop sample if matched. If the sample does not match one of your registered dogs we will discount the cost by $15 to mitigate your costs. There are NO costs for kits, NO cost for account set up, No extra service fees, provided the property expects to register 25 or more dogs in their first year. If a property expects to have less than 25 dogs at full capacity a minimal set up fee of $100 is charged to help offset the cost of supplies.

If you would like a written quote with pricing, you can order our FREE information package with more details about our program, instruction sheets and swab samples so you get a complete overview of our program and products.

Q. Why is Mr Dog Poop's program so much cheaper than its smaller competitor?
A. In one word, "efficiency". How is Amazon able to sell cheaper and deliver to your door the same day? By implementing amazing logistics and having streamlined processes to manage high volumes.

Being bigger lets us pay less for supplies, deploy automation and techniques that are just not available at lower volumes. We also own our own facilities, manage our own IT infrastructure, write our own software, manufacture our own kits and distribute all of our supplies from one location completely cutting out any "Distributors or Franchisees" and allowing us to charge less for services and still make a reasonable profit.

Q. Is this program really going to end the dog poop left in our community?
A. The program does work. 85% of our customers reporting 3 or less poops found on the property after their first year. But results are heavily dependent on the community staff enforcing it, collecting quality samples and making residents aware that the program is being used. It is a tool and just like any tool, if used correctly, will get the job done.

In all honestly, it is almost always successful but at some properties it is a complete failure even though we provide the exact same services to every community. A poorly run program will not stop the poop and will further frustrate the staff as they try to run an enforcement program on top of the still existing dog poop problem.

Q. What are some of the challenges that would prevent the program from being successful?
A. Communities often have high staff turnover and little time to train new employees. Newly arriving dogs are often not swabbed or swabbed incorrectly, poop that is collected improperly and many residents are not even aware the program is being used. These factors as well as other typically result in continued poop on the property with no matches and leaving the staff scrambling to find out what they did wrong.

Employees almost never read the instruction sheets which is a constant problem in getting good swabs and poop samples. Properly training employees takes more than 2 minutes and is always a challange.

It is very important to have the program as a documented part of the move in and lease renewal process so that no resident is overlooked as well as providing constant reminders to dog owners that the program is being used to enforce dog poop cleanups.

To get matches, poop collectors must be properly trained and have the ability to decide if a sample should or should not be collected. Not all poop will have viable DNA to get a match and sending in bad samples will drive up costs with no matches.

In other words, the success of the program is really up to each community based on how they manage it.

Q. Do people start picking up poop after being caught or do they just keep getting fined?
A. Because of the time it takes to find samples, mail them and process them in the lab, typically a couple weeks, people will often get several fines and sometimes have more in the mail when they get the first fines. So not picking up can result in quite a spanking. It is not uncommon to see 7-10 samples from the same dog over a couple weeks. At an average of $200 per fine, that usually gets the message across.

And it gets worse for owners of multiple dogs when 2 or 3 dogs are caught at the same time.

If dog owners are aware how severe the fines can be, they wont walk away from $200 sitting on the ground. Most people will do almost anything to save $200, not to mention $200 several times a week.

Q. Can we get a discount if we have more dogs?
A. We already offer the lowest possible price per dog to everyone. Our pricing is based on all the samples we process which is good for you, becuase you can send in one swab and still pay the same price as when you sent in 100 swabs.

Companies that offer discounts for high volume forget to tell you that as new dogs move in, you will need to pay a higher price to send in one swab than you originally paid.

Our pricing has been the same for everyone since we started in 2014 despite significant increases in our costs. We can offer uniform pricing becuase of the extremely high volume of samples we process daily.

Q. How much do we pay to reorder more kits and supplies?
A. Our customers can reorder as much inventory as they reasonably need to run the program via our web interface. We do not charge for the kits we only ask the properties to cover the cost of shipping which is billed on the next invoice.

We understand that properties don't have the budget to purchase supplies in advance and sometimes won't have a new dog moving in for months. Even worse, having to pay for dog poop collection kits sitting around when there is no poop on the property makes no sense. We provide the initial supplies and resupplies and bill the property only when they are returned for processing, the cost of those supplies is included in the processing fees.

Q. How long will it take to get a program started, get supplies etc?
A. We are ready to start your program TODAY! We keep huge inventories of
DNA testing kits and supplies in stock as we automatically ship restocking supplies to customers as they are used up. Kits can be shipped the next day, but standard shipping typically takes1-7 days for delivery depending on your location. The time it takes to get started will really be dependent on your ability to get the program started in your community.

Q. Do we have to swab all the dogs at one time?
A. NO. In order to match poop with all dogs, we do need swabs from every dog. But we offer
gradual integration so you can swab just the new dogs arriving and those on existing leases when they are renewed. So the program is run by only swabbing a few dogs a month making our program extremely easy to get started.

Q. We cannot charge for poop samples that do not match one of our residents dogs? Can't that get expensive?
A. It is always our goal to keep costs as low as possible for each community. So we have set a fee of just $34.95 to process poop samples (a fee below our actual cost). Samples that are matched will be billed and extra $15 for a total cost of $49.95 when residents can be fined and that cost can be recovered.

We process poop at our cost because it would be a conflict of interest for us to make money charging for samples that our program is supposed to prevent. In 85% of our properties they find 3 or less poops a year and we advise not to test those samples since the likelihood of it being from any registered dog is low. You will always have a random sample here and there, so unless you see a consistent problem indicating that one of the residents is not cleaning up, we do not recommend testing 2 or 3 samples a year.

Although it is funny when the sample matches a just moved in resident that left poop while visiting the property to see if they wanted to live there. They never think about what will happen if they move in and the poop they left behind matches their dog.

Q. What is the frequency of unmatched poop samples? And how do properties properties control those costs?
A. The number of unmatched samples depends on the property. Are there a high number of unregistered dogs? Are your employees collecting the samples properly and avoiding samples that will not likely have any DNA?

Some properties are very careful and get 100% match ratios, others get 0% and continue to send in one unusable sample after another with no effort to improve it. The frequency of no matches is completely controllable and every property should have no problem getting a high match ratio.

To cover the processing costs, a $100 fine covers the cost of the matched sample and 2 unmatched samples. Meaning 66% of the samples can be useless and you still cover your costs. With a $200 fine, you can cover costs even if only 1 in 7 poops is matched. Because of our low price for processing and low match costs any property can run the program even at 85% no match and the fines can still cover all processing costs.

There is no reason a property would have a high number of no matches unless they have high traffic from unregistered dogs and at that point they need to eliminate that problem before any DNA poop matching program will be effective.

Q. Why would a sample not be matched to a dog in the community?
A. There are many possible reasons a sample cannot be matched. Sometimes the sample came from a dog outside the community or it may not be dog poop at all. Often possum, raccoon or even cat poop is sent in thinking it was dog poop and of course, we don't have genetic profiles of the raccoon in your neighborhood. More commonly, it is a result of a poor collection process or if the sample was just too old.

Q. How will we know when there is a Dog Poop DNA Match?
A. We email each property manager or point of contact whenever a match is found. Those matches are also posted online in the customer management interface where a
Certificate of Analysis showing the results of the dog poop sample tests compared with the original dog swab can be downloaded and presented to the guilty resident.

We try to maintain a close relationship with all of our contacts at each property as these programs are implemented so everyone understands what to do, how to do it and how to get the best results, so don't worry about being notified, we will notify you and contact as frequently as necessary to get your program on the right track.

Q. If there are no costs for kits, no start up supplies, when do we pay?
A. We have structured this program to be affordable and sensible to any property with no up front costs and no costs for resupplies. When those DNA kits are shipped back to our lab, they are entered into each account as a pending charge and on the first of each month invoices are generated for the previous month and mailed to each property. So if just one dog is registered this month, a bill for $34.95 will be mailed next month. Likewise, if no dogs are added, then there is no cost. That gives properties an opportunity to collect fees sometimes months before the bill is paid.

Q. Can you test dog urine?
A. Unfortunately, NO. There is not typically any DNA in urine in healthy dogs so it is not possible.

Q. Are the matches accurate? Do you have false positives or accuse the wrong dogs?
A. The matches are extremely accurate. We are using the same genotyping process that the FBI uses to match humans except the FBI uses 14 markers and we use 23 markers, allowing us an even more accurate match.

The only problem with matching dog poop with dogs is that the DNA in the poop is usually degraded by the bacteria and enzymes in the poop. So we will not normally have a complete profile of all 23 genetic markers and in some cases we will not be able to positively identify a dog. But the data is always accurate, so if enough markers are available then matches are made. The more markers we have the higher the probability of a match. If we do not have enough markers to get an absolute match then we consider that a NO MATCH rather than saying it could possibly be one of the dogs on a property.

For a more detailed explanation read: "Understanding The Accuracy of Dog Poop DNA Testing".

Q. Are you licensed and or insured?
A. Yes. We are a Florida corporation licensed in the city Tampa located in Hillsborough Country. We have a $2 million general liability, $1 million excess liability, $1 million auto liability and $500,000 workers compensation. We do work for most of the top management companies and meet the requirements of the most demanding compliance monitoring programs. We also provide real time access to all documents so there is never any question about the status of our insurance policies or licenses.

Q. Do you actually test the dog poop DNA or send the samples out to another lab?
A. We do the testing, we do the matching at our facility. We have posted some video clips
demonstrations in our DNA lab and how parts of the process work. We are not distributors or resellers, we created the process, we build our own collection kits, we process our samples and even wrote the software to match the DNA profiles.

Q. Can anyone visit and take a tour of Mr Dog Poop's DNA lab if they are in Tampa?
A. Sorry, we don't give tours. Our lab is a secure forensics testing lab and as such we do not allow anyone access into the lab. We have strict protocals in place to avoid contamination and secure our customer's samples. It would be irresponsible of us to allow anyone into our testing space.

Q. Will you provide references from the properties you service?
A. It is just not realistic at our size and volume to expect any of our customers to answer endless calls a month to convince anyone how amazing our product works. That would be disrespectful and selfish of us to even ask. Further, most of the management companies we service have prohibited us from doing so because it disrupts their operations and cost them money.

Out of respect for all of our customers our terms of service agreement prohibits us from disclosing any information about our clients for those reasons as well as our obligation to protect their operational procedures, resident data and financial information.

We also work with government institutions, universities, publicly traded companies and are subject to FERPA, FTC regulations and contracts that often take months to negotiate. So our disclosure policy is very strict. We don't disclose or discuss any of our customers or their operations.

Q. Do you have your own database?
A. Mr Dog Poop created the "
Crime Lab® Database", which uses proprietary database technology as well as being registered trademark of Mr Dog Poop. Our database was developed by us, for us and hosted in our own private data center with the highest levels of security. Since Mr Dog Poop evolved from a decades old IT company and ISP, we had a huge technology advantage and developed the most extensive portal and database possible instead of just adding the word "WORLD" to the name to make it seem bigger and better.

Q. Is along term contract required for service?
A. No. But of course you will want a service agreement in place to protect you and guarantee long term pricing. Without some type of agreemnet, we could change prices, refuse service or change the program terms at anytime. So having detailed service contracts protects you and insures that the program will continue to provide the same level of service at the same price for many years. Service agreements do not bind anyone for any period so all customers are free to leave at any time for any reason with no penalty or fees.

Of course no sensible management company is going to start a program without some type of contract or agreement in place securing their privacy and guaranteeing service long term. In some cases these contracts can take long periods of time to negotiate mutually agreeable terms and conditions. Our attorneys are available to work with communities to provide custom contracts and service level agreements when needed.

Q. How do we know you will be in business next year? Do you have a long term corporate plan?
A. We do have a corporate structure with long term financial and strategic planning. In 2018 we purchased our own facility with over 8,000 sqft of working space giving us room to grow and are currently planning a 10,000 sqft expansion to give us the additional space we will need well into the future.

We built an extremely successful company starting with a rake and a bucket doing dog poop yard clean ups in 2014. Today, we have a dedicated facility processing endless DNA samples in our own lab and shipping our DNA testing kits across the country. We have created a national brand and continue to grow because of our very careful strategic planning.

©2014-2020 Mr Dog Poop Inc
Mr Dog Poop® , Crime Lab® and DOGdex ID® are Registered Trademarks of Mr Dog Poop Inc